Daily cash closing and voiding transactions

Every cashier opens and closes a cash session. Transactions are cancelled with a void, which creates a reversing journal entry automatically.

Cash closing

1. At the end of the shift: Cashier → Cash closing.
2. Medivana shows a summary of receipts per payment method during the session.
3. Count the physical cash and enter the amount.
4. Any discrepancy (short or over) is recorded with a note and posted automatically: a shortage to the Cash discrepancy expense, an overage to other income/expense according to the posting rules.
5. Print the cash closing report and hand over the cash according to the clinic's procedure.

Void

1. Open the invoice or payment → Void (permission "Void transactions").
2. Enter the reason (required).
3. Medivana creates a reversing journal entry automatically; the original entry is kept (not deleted), so the audit trail is complete.
4. If the accounting period of the original transaction is already closed, the reversal is posted in the open period (dated today).

Notes

Services that have not been invoiced yet can be cancelled without a void. A void does not return medication to stock; medication returns are done in Pharmacy.