Pricing
Medivana pricing
Prices per location (branch) per month. Annual billing costs the same as 10 months. All prices exclude VAT. Pay by Virtual Account, QRIS, or credit/debit card (auto-debit with a credit card).
Want to try it first? Try the self-guided demo with complete sample data.
Choose a plan
Praktik
Independent doctors, dentists, or midwives
Rp 332,500/month per location
Billed Rp 3,990,000 per year (save Rp 798,000)
Request a quote- NIK registration and queue
- Outpatient EMR + SATUSEHAT
- Pharmacy, cashier, simple stock
- Simplified accounting
- 24/7 AI Assistant product help
- Users
- 3 users (max. 2 healthcare workers)
- Storage
- 10 GB
- 200 messages/month
- Support
- Chat, 08:00–17:00
- SLA
- 99.5%
- Recommended for primary clinics
Klinik
Primary clinics with 1–4 units
Rp 1,075,000/month per location
Billed Rp 12,900,000 per year (save Rp 2,580,000)
Request a quote- Everything in Praktik
- Online booking and patient portal
- BPJS PCare + Online Queue
- Complete core accounting
- Doctor fees
- AI analysis of operational and financial data
- Users
- 15 users
- Storage
- 50 GB
- 1,000 messages/month
- Support
- Chat + phone, 07:00–21:00
- SLA
- 99.5%
Klinik Pro
Main clinics, large multi-unit clinics
Rp 2,491,667/month per location
Billed Rp 29,900,000 per year (save Rp 5,980,000)
Request a quote- Everything in Klinik
- Specialty packages: dental, aesthetics, MCH, physiotherapy
- Laboratory and radiology
- Multiple warehouses, POs, suppliers
- Advanced accounting, HR and payroll, CRM
- AI Scribe for 5 doctors, API and webhooks
- Users
- 40 users
- Storage
- 200 GB
- 3,000 messages/month
- Support
- Priority, 07:00–21:00
- SLA
- 99.5%
Enterprise
Clinic groups with ≥ 3 branches
Rp 2,075,000/month per location
Annual only: Rp 24,900,000 per branch per year
Request a quote- Everything in Klinik Pro
- Multi-branch and multi-entity consolidation
- Cross-branch inventory
- SSO, IP allowlist, custom security policies
- Custom BI dashboards
- Users
- Unlimited (fair use 60/branch)
- Storage
- 500 GB per branch
- 5,000 messages/month per branch
- Support
- Dedicated CSM + 24/7 critical incidents
- SLA
- 99.9% with a dedicated server option
Pay by Virtual Account, QRIS, or credit/debit card (auto-debit with a credit card). Prices exclude VAT.
Comparison
Feature comparison
Every plan runs the same application. What differs is the modules, capacity, and level of support.
| Module | Praktik | Klinik | Klinik Pro | Enterprise |
|---|---|---|---|---|
| Patient services | ||||
| NIK registration, queue, call display | Included | Included | Included | Included |
| Online booking and web patient portal | Add-on | Included | Included | Included |
| Outpatient EMR (SOAP, ICD-10/ICD-9-CM, templates, electronic signatures) | Included | Included | Included | Included |
| SATUSEHAT integration | Included | Included | Included | Included |
| BPJS PCare + Online Queue | Add-on | Included | Included | Included |
| Specialty packages | ||||
| Specialty package: Dental (odontogram) | Add-on | Add-on | Included | Included |
| Specialty package: Aesthetics | Add-on | Add-on | Included | Included |
| Specialty package: MCH, midwifery, immunization | Add-on | Add-on | Included | Included |
| Specialty package: Physiotherapy | Add-on | Add-on | Included | Included |
| Pharmacy, inventory, and diagnostics | ||||
| Pharmacy and prescriptions (compounding, labels) | Included | Included | Included | Included |
| Inventory | Simple stock | 1 warehouse, batches, expiry, stock take | Multiple warehouses, POs, suppliers, transfers | Multiple warehouses across branches |
| Laboratory | Not available | Add-on | Included | Included |
| Radiology and other diagnostics | Not available | Add-on | Included | Included |
| Cashier and finance | ||||
| Multi-payer cashier, deposits, service packages | Included | Included | Included | Included |
| Private / corporate insurance claims | Not available | Add-on | Included | Included |
| Core accounting (chart of accounts, automatic journals, general ledger, profit and loss, balance sheet, cash flow) | Simplified | Included | Included | Included |
| Advanced accounting (aging, bank reconciliation, fixed assets, tax, budgets) | Not available | Add-on | Included | Included |
| Multi-branch and multi-entity consolidation | Not available | Not available | Not available | Included |
| Doctor fees (fee sharing) | Not available | Included | Included | Included |
| HR, CRM, and teleconsultation | ||||
| HR: schedules, attendance, payroll | Not available | Add-on | Included | Included |
| CRM, membership, loyalty, WhatsApp broadcasts | Not available | Add-on | Included | Included |
| Web teleconsultation | Add-on | Add-on | Included | Included |
| Data, AI, and integrations | ||||
| Dashboard and BI | Basic | Standard | Advanced | Advanced + custom |
| Medivana AI Assistant: 24/7 product help and support | Included | Included | Included | Included |
| Medivana AI Assistant: operational and financial data analysis | Not available | Included | Included | Included |
| AI Scribe (SOAP drafts from voice) | Add-on | Add-on | 5 doctors | Add-on per doctor |
| API and webhooks | Not available | Add-on | Included | Included |
| SSO, IP allowlist, custom security policies | Not available | Not available | Not available | Included |
| Support and SLA | ||||
| Human support | Chat, 08:00–17:00 | Chat + phone, 07:00–21:00 | Priority, 07:00–21:00 | Dedicated CSM + 24/7 critical incidents |
| Availability SLA | 99.5% | 99.5% | 99.5% | 99.9% with a dedicated server option |
Extras
Module and capacity add-ons
Monthly prices. Clinics on the Klinik plan with 3 or more add-ons will be offered Klinik Pro when it costs less.
| Add-on | Price | Available on |
|---|---|---|
| Additional user | Rp 49,000 per user | Praktik, Klinik |
| Additional user | Rp 39,000 per user | Klinik Pro |
| Additional location (branch) | Rp 990,000 (Klinik) / Rp 2,290,000 (Klinik Pro) | Moving to Enterprise is recommended from 3 branches |
| Online booking and patient portal | Rp 149,000 | Praktik |
| BPJS PCare + Online Queue | Rp 249,000 | Praktik |
| Dental Package | Rp 199,000 | Praktik, Klinik |
| Aesthetics Package | Rp 399,000 | Praktik, Klinik |
| MCH and Midwifery Package | Rp 199,000 | Praktik, Klinik |
| Physiotherapy Package | Rp 199,000 | Praktik, Klinik |
| Laboratory | Rp 349,000 | Klinik |
| Radiology and diagnostics | Rp 349,000 | Klinik |
| Private / corporate insurance claims | Rp 299,000 | Klinik |
| Advanced Accounting | Rp 499,000 | Klinik |
| HR and Payroll | Rp 299,000 + Rp 7,500 per employee | Klinik |
| CRM and Membership | Rp 299,000 | Klinik |
| Web teleconsultation | Rp 249,000 | Praktik, Klinik |
| AI Scribe | Rp 249,000 per doctor | All plans (Klinik Pro beyond 5 doctors) |
| API and webhooks | Rp 499,000 | Klinik |
| WhatsApp quota | Rp 150,000 per 1,000 messages | All plans (follows Meta pricing) |
| Storage | Rp 99,000 per 100 GB | All plans |
| Dedicated server/database | From Rp 3,500,000 | Enterprise |
One-time services
Implementation is supported by our team so your clinic uses real data correctly from day one.
| Service | Price | Includes |
|---|---|---|
| Praktik implementation | Rp 1,500,000 | Master data setup, 2-hour online training, go-live within 3 working days |
| Klinik implementation | Rp 4,900,000 | Master data and chart of accounts setup, 2 onsite training sessions, go-live within 7 working days |
| Klinik Pro implementation | Rp 9,900,000 | All modules, 4 onsite sessions, 3 days of go-live support |
| Enterprise implementation | From Rp 7,500,000 per branch | Project plan, consolidation, integration, phased go-live per branch |
| Data migration | From Rp 2,500,000 | Patients, stock balances, opening accounting balances from the old system |
| Additional training | Rp 750,000 per session | New staff or refreshers |
| Custom integration | Based on scope | Lab instruments, group ERP, specific insurers |
Decision tools
Measure first, decide later.
Two open tools to weigh Medivana against your own clinic’s numbers. Every assumption is shown.
Time and cost savings simulator
Adjust the values to match your clinic. The results are estimates, with every assumption shown openly.
Estimate
- Working hours saved per month
- 148hours
- Value of time per month
- Rp 5,187,000
- Per year
- Rp 62,244,000
- Full-time staff equivalent that can be redirected to patient care
- 0.9 FTE
How it’s calculated
Re-entry drops by 70% because data flows automatically from registration to the journal (109 hours), plus 1.5 minutes saved per patient at registration and the cashier (39 hours). Assumes 26 working days per month and 173 working hours per FTE. This is an estimate, not a guaranteed result.
Digital Readiness Check
How ready is your clinic?
Answer a few short questions. Get a 0–100 score, your clinic’s level, achievement badges, and a plan recommendation.
8 questions · about 2 minutes
Start the readiness checkFAQ
Need numbers for your clinic?
Our team prepares a quote based on the number of branches, users, and add-ons you need.
Can I try Medivana before subscribing?
Yes, with the self-guided demo. Sign up with a WhatsApp number, choose your clinic type, then explore every module with sample data for 7 days. We do not open production accounts without a subscription; demo data is separate and is not moved to a production account. You can also schedule a demo with our team.
How long does implementation take?
Praktik is ready in 3 working days, Klinik in 7 working days, and Enterprise in 21 working days per branch wave. This includes master data setup, training, and go-live support according to your plan.
How do we pay for the subscription?
Subscription invoices are paid by Virtual Account (12 banks), QRIS, or Visa and Mastercard credit/debit cards; credit cards can also be set to auto-debit every period. Annual billing costs the same as 10 months (save 2 months). All prices exclude VAT.
Is it suitable for clinics with many branches?
Yes. The Enterprise plan provides multi-branch and multi-entity consolidation, cross-branch inventory, SSO, IP allowlist, and a dedicated CSM. Plans are priced per location.