Medivana records patient consent per type, together with the time and status. Patients can withdraw their consent at any time.
Consent types
| Type | When it is recorded | Effect if refused or withdrawn |
|---|---|---|
| Personal data processing | First registration | Follow the clinic's policy; the medical record must still be kept |
| Photos | Before clinical photos, before-and-after photos, intraoral photos | Photos are not taken or not used for new purposes |
| Recordings | Before using AI Scribe | The doctor takes notes manually |
| Teleconsultation | Before a teleconsultation session | The session cannot start |
| Broadcast | When the patient agrees to receive promotional or informational WhatsApp messages | The patient is excluded from broadcasts |
Steps
- Open the patient record → Consent.
- Choose the type, explain the content of the consent to the patient (form templates are available from the Medivana team), and record it as "given".
- To withdraw: select the consent → "withdrawn". The time of withdrawal is recorded.
Recording consent requires the "Record patient consent" permission. The form templates are drafts that the clinic needs to adapt with its legal adviser.