Queues per clinic unit and the TV call display

The queue appears as a board grouped by status for each clinic unit; the TV call display shows the number being called in real time.

Queue statuses

Status	Meaning
Waiting	The patient is registered but has not been called
Called	The number has been called to the consultation room
In consultation	The consultation is in progress
Pharmacy	Waiting for medication
Cashier	Waiting for payment
Done	The visit is complete
Cancelled	The queue entry was cancelled

Each queue card shows a large queue number, the waiting time, and the payer.

Calling a patient

1. On the clinic unit's queue board, select the next patient and call them. The TV display shows the number and the clinic unit name.
2. If the patient does not come: recall or skip; do not delete the queue entry.

Setting up the TV display

1. On the computer or smart TV connected to the screen, open the branch's queue display page from the Queue menu and sign in with a dedicated display account (a role with minimal queue permissions).
2. Set the browser to full screen and turn off power-saving mode.
3. The display updates automatically (no reload needed). If the connection drops, the page reconnects by itself.

Self-service kiosk

The web kiosk lets patients with appointments check themselves in. Install it on a tablet using the browser's kiosk mode; never leave a staff session open on the kiosk device.