If one person is recorded as two patients, merge them into one medical record number (MRN). Merging requires the "Merge duplicate patients" permission and is recorded in the audit log.
Steps
- Search for the patient; Medivana flags possible duplicates (same NIK, or same name and date of birth).
- Choose the target patient (the MRN to keep, usually the oldest or most complete record) and the source patient.
- Compare the data and choose the correct values for the identity fields.
- Confirm. The source patient's visit history, prescriptions, invoices, and consents are moved to the target patient. The source patient is deactivated with a "merged into" marker and is not deleted.
Important
- A merge cannot be undone from the screen; contact the Medivana team if you merged the wrong patients.
- Make sure both records really are the same person (check the NIK, date of birth, and mother's name if needed).